Support Knowledge Base

When I try to synchronize the geometry between COMSOL Multiphysics and SpaceClaim, the error message Unknown unit. -Unit: -Unicode: is displayed. In the SpaceClaim user interface, click the **Application Menu**...
Version: 4.2,4.2a,4.3,4.3a,4.3b - Platform: Windows

When I try to synchronize the geometry between COMSOL and SpaceClaim, the error message Failed to connect to SpaceClaim. Please make sure SpaceClaim is running. is displayed. If you have licensed LiveLink for...
Version: 4.3,4.3a,4.3b - Platform: Windows

At first synchronizing the geometry between Inventor and COMSOL works, but after I modify the geometry in Inventor and try to synchronize again the error message Failed to connect to Inventor. Please make sure...
Version: 4.3a - Platform: Windows

Why do I get the error **Failed to compute elastoplastic strain variables** when using plasticity/concrete/soil plasticity? This happens because the elastoplastic element cannot evaluate a plastic step if the current...
Version: All versions - Platform: All Platforms

When installing COMSOL 4.3b over the Internet, the following error(s) occur: **Error downloading file. Connect timed out** **Error Downloading file. Connection refused: connect** **Error Downloading file....
Version: All versions - Platform: All Platforms

I receive a License error -9 after upgrading to Mac OS X 10.8 Mountain Lion: Could not obtain license for COMSOL Multiphysics GUI. License error: -9. Invalid host. The hostid of this system does not match the...
Version: All versions,3.5a,4.2a,4.3 - Platform: Macintosh

I have a license for a LiveLink for CAD product, but the LiveLink is not available as an option under **LiveLink Interfaces** when you right-click the **Geometry** node. This issue also affects the One Window for...
Version: 4.3,4.3a,4.3b - Platform: Windows

I am installing COMSOL 4.3 with the LiveLink to MATLAB and get the error "MATLAB installation root is invalid". The LiveLink for MATLAB that is shipped with COMSOL 4.3 supports MATLAB R2011b or MATLAB R2012a. COMSOL...
Version: 4.3 - Platform: Macintosh,Windows,Linux

I get the warning **MUMPS allocation factor increased to 1.44** If you get a solution, this warning is nothing to worry about. You can get rid of the warning and possibly get a little shorter solution time by setting...
Version: All versions - Platform: All Platforms

I have updated my Creo Parametric 1.0 installation to the latest version available from PTC, and now I get the error "Failed to connect to Creo Parametric." whenever I try to synchronize the geometry with the LiveLink...
Version: 4.2a - Platform: Windows

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