Support Knowledge Base

Installation Solutions

1228: Vendorstring is not correct

After upgrading to COMSOL 5.2a, I receive the error "Vendorstring is not correct" when running COMSOL applications of version 5.2 or earlier. COMSOL 5.2a works fine. What is the problem? This error occurs if the...
Version: All versions - Platform: All Platforms

1225: License Manager patch for COMSOL 5.2 Update 1

Based on requests from our users, we have decided to release a patch for the license manager for COMSOL 5.2 Update 1. This update includes license daemon binaries created with FlexNet version 11.13.1.3. For the...
Version: 5.2 - Platform:

1222: Persistent Unexpected Errors when Running COMSOL on OSX 10.11 El...

When I run COMSOL on OSX 10.11, El Capitan, I get repeated Unexpected Errors. Add the line -XX:-OmitStackTraceInFastThrow to the file */Applications/COMSOL52/Multiphysics/bin/maci64/com​sol.ini* If this...
Version: 5.1,5.2 - Platform: Macintosh

1221: Repairing the LiveLink Interface Using the COMSOL Installer

My LiveLink interface is not working properly. For example: * When I try to synchronize my CAD drawing, I get an error that the connection has failed. * The COMSOL Multiphysics tab or menu does not appear in the CAD...
Version: 5.2,5.2a - Platform: Windows

1218: Error: Failed to connect to PTC Creo Parametric

When I try to synchronize the geometry between COMSOL and PTC Creo Parametric, the error message Failed to connect to PTC Creo Parametric. Please make sure PTC Creo Parametric is running. is displayed, and the...
Version: 5.2,5.2a - Platform: Windows

1211: How to administrate a COMSOL Multiphysics Floating Network License...

I want to run my COMSOL Multiphysics license (FNL) and my COMSOL Server license (CSL) from the same license manager. How do I do that? Please note that this solution is about combining an FNL license file with a CSL...
Version: All versions - Platform: All Platforms

1201: Error when adding thermodynamics package: An unexpected error...

When I select **Global->Definitions->Functions->Thermodynamics->Thermodynamics Package** in COMSOL Multiphysics 5.0, the following error message occurs: **Error: An unexpected error occurred. See log file for...
Version: 5.0 - Platform:

1200: Internal error: Cannot convert ElemStruct to double

I use COMSOL 5.0 on Windows and get the following error message: Internal error: Cannot convert ElemStruct to double This error seems to come from the usage of a comma as the decimal symbol. To fix this, go to the...
Version: 5.0 - Platform: Windows

1199: 'Command not found' or 'No such file or directory' error when...

When I try to start the license manager for COMSOL 5.0 on my Linux distribution I get an error message saying: ./lmgrd: Command not found. or ./lmgrd: No such file or directory The license manager in COMSOL...
Version: 5.0 - Platform: Linux

1198: Dongle issue in COMSOL 5.0: License error -9 Invalid host

My license file is locked to a dongle. When I try to start COMSOL Multiphysics 5.0, the following error message occurs: **Could not obtain license for COMSOL Multiphysics GUI** **License error -9** **Invalid...
Version: 5.0 - Platform: Windows