Product Information Engineer

COMSOL, Inc. is seeking an engineer to join the Product Information team onsite in Burlington, MA.

Job Description

As a Product Information Engineer, you will work directly with our COMSOL Multiphysics^® platform product, which is used in all fields of engineering, manufacturing, and scientific research to simulate designs, devices, and processes. You will also work with its many add-on modules, which provide specialized functionality for electromagnetics, structural mechanics, acoustics, fluid flow, heat transfer, and chemical engineering.

In this role, you will enable our users to better leverage the software's features and capabilities by proactively creating clear and effective written and video materials, primarily for the COMSOL Learning Center. This role centers on continuously expanding your own knowledge of the software and effectively disseminating it, while also collaborating with application engineers, product specialists, and other technical experts. You will start by producing technical articles and tutorial videos to build a foundational understanding of the software, eventually growing into more expansive projects based on your skills and interests. You will also coordinate and support other colleagues to transform their knowledge into digital training materials for our users.

As part of the Product Information team, you will collaborate closely with other teams and departments, bridging product development, marketing, and sales through clear technical communication. You will work to both support and advocate for the use of the resources our team develops. You will also work to enhance our end-users’ knowledge of our digital training. The cross-functional nature of this role offers the opportunity to build strong relationships across teams and departments to deliver exceptional digital training resources, which support the adoption of COMSOL Multiphysics worldwide.

This is an in-office position.

Applicants must submit a résumé to be considered.

Responsibilities

• Work in the COMSOL Multiphysics software and write and record content on how to use it
• Continuously expand your knowledge of the software and its workflows to help foster product adoption among users
• Aid in coordinating content projects related to the platform product as well as various add-on products
• Aid in coordinating digital training efforts
• Learn and become proficient with the authoring tools, publishing platforms, and processes used to create, review, and deliver digital learning resources
• Outline, record, and support the production of marketing and tutorial videos
• Review highly technical content for a broader audience
• Serve as a resource for internal teams by sharing knowledge about the software and its capabilities

Minimum Qualifications

• B.S. in an engineering field
• Ability to communicate complex topics between technical and nontechnical parties
• Excellent interpersonal skills
• Strong attention to detail and ability to manage priorities
• Exceptional organizational skills and ability to multitask
• Current eligibility to work in the U.S.; no sponsorship for employment-based visas will be offered for this position, F-1 visa holders not accepted

Helpful Qualifications

• M.S. in an engineering field
• Experience with CAD or CAE software, namely COMSOL Multiphysics
• Experience with project management
• 1–3 years of professional experience working cross-functionally with product development, sales, and marketing teams
• A well-rounded skillset with marketing and sales acumen
• Multidisciplinary technical aptitude beyond a core engineering discipline
• Interest or experience with technical writing
• Interest or experience with video production/editing

About COMSOL

COMSOL is the leading innovator of multiphysics simulation software for research and development (R&D). Our products are continuously pushing the boundaries of computer-aided engineering (CAE), so that our customers can solve challenging science and engineering problems and develop better products, faster.

The COMSOL product family enables our end users to solve even the most sophisticated science and engineering problems, thanks to our intuitive and flexible graphical user interface. We create the tools that drive new breakthroughs in physics and engineering — and we love what we do.

Working at COMSOL

The Burlington, MA, location has offices instead of cubicles or an open-floor plan, and is spacious, bright, and comfortable. Our kitchens are always stocked with fresh fruit and coffee. Employees enjoy a casual dress code, relaxed atmosphere, and free gym access. Our office is in an easy-to-find central location and we are within walking distance of many restaurants and the Burlington Mall.

The COMSOL Group is a fast-growing, high-tech engineering software company that was founded in Stockholm, Sweden, in 1986 and has grown to include 16 offices and a distributor network throughout the world.

At COMSOL, Inc. we offer our employees:

• Compensation commensurate with skills and experience.
• Health and 401(k) plans with a company match and other benefits.
• Generous vacation time.
• A spacious, bright, and comfortable office with private workspaces.
• A surrounding office park with onsite restaurants, hotels, bars, and a free fitness center with workout classes (www.districtburlington.com)

COMSOL is an Affirmative Action/Equal Opportunity Employer.

Salary range: $65k-80k

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Cover Letter, CV, and University Grades Attachment(s) Cover Letter

Optional Equal Opportunity and Affirmative Action Information COMSOL is an Affirmative Action/Equal Opportunity Employer. Any information you volunteer below is for compliance with government regulations and guidelines only. Ethnicity I prefer not to self-identify at this time White Hispanic/Latino Asian African-American Pacific Islander American Indian Multiple Other Gender I prefer not to self-identify at this time Male Female Non-Binary Veteran I prefer not to self-identify at this time Protected Veteran Not a Protected Veteran Protected Veteran Definition Disabled Veteran (1) A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs, or (2) A person who was discharged or released from active duty because of a service-connected disability. Active duty wartime or campaign badge veteran A veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. Recently Separated Veteran Any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty. Armed Forces Service Medal Veteran A Veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. COMSOL is a federal contractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. To do this, we must ask applicants if they have a disability or have ever had one. Completing this form is voluntary. I certify that I have read the "Voluntary Self-Identification of Disability" form and understand the options below represent the selections on that form. Voluntary Self-Identification of Disability I do not want to answer Yes, I have a disability, or have had one in the past No, I do not have a disability and have not had one in the past COMSOL is committed to working with and providing reasonable accommodation to individuals with disabilities. If you need special assistance or an accommodation while seeking employment, please call: (781) 273-3322 or send an email to HR-US@comsol.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.