Support Knowledge Base

When I try to synchronize the geometry between COMSOL and Inventor, the error message Failed to connect to Inventor. Please make sure Inventor is running. is displayed. In addition, in the Inventor user interface,...
Version: 4.3b - Platform: Windows

When I try to synchronize the geometry between COMSOL and Pro/ENGINEER Wildfire 4.0, the error message Failed to connect to Pro/ENGINEER. Please make sure Pro/ENGINEER is running. is displayed. The default setting...
Version: All versions - Platform:

When installing COMSOL 4.3b over the Internet, the following error(s) occur: **Error downloading file. Connect timed out** **Error Downloading file. Connection refused: connect** These error messages...
Version: 4.3b - Platform: All Platforms

I have installed the LiveLinkTM for Excel® on my machine but I cannot find the COMSOL4.3a tab in the Excel ribbon. Install the latest update for COMSOL 4.3a, available [here](http://www.comsol.eu/support/updates/).
Version: 4.3a - Platform: Windows

I receive a License error -9 after upgrading to Mac OS X 10.8 Mountain Lion: Could not obtain license for COMSOL Multiphysics GUI. License error: -9. Invalid host. The hostid of this system does not match the...
Version: All versions,3.5a,4.2a,4.3 - Platform: Macintosh

After upgrading to Mac OS X 10.8 Mountain Lion, the graphics window in the COMSOL Desktop becomes scrambled and is showing artifacts when using OpenGL rendering. This happens if the COMSOL Desktop window is resized to...
Version: 4.3 - Platform: Macintosh

I am working with a floating network license (FNL) or a classkit license (CKL) of COMSOL. How can I determine who is currently using COMSOL Multiphysics or a specific module? The COMSOL installation provides FLEXnet...
Version: 4.3 - Platform: All Platforms

I have a license for a LiveLink for CAD product, but the LiveLink is not available as an option under **LiveLink Interfaces** when you right-click the **Geometry** node. This issue also affects the One Window for...
Version: 4.3,4.3a - Platform: Windows

COMSOL Multiphysics crashes silently when modeling. When you try to restart COMSOL it may crash immediately. The cause of this behavior can be a hardware error on some part of your memory cards. It is recommended that...
Version: All versions - Platform: All Platforms

I am installing COMSOL 4.3 with the LiveLink to MATLAB and get the error "MATLAB installation root is invalid". The LiveLink for MATLAB that is shipped with COMSOL 4.3 supports MATLAB R2011b or MATLAB R2012a. COMSOL...
Version: 4.3 - Platform: Macintosh,Windows,Linux

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