"An unexpected error occurred"

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Dear COMSOL Support Team,

I hope this message finds you well.

I am encountering an error while working with COMSOL Multiphysics. The software displays the following message:

"An unexpected error occurred. See the end of the log file for details."

This error appears during launching a model and it prevents me from proceeding further.

Details:

COMSOL Version: 6.2

Operating System:Windows

Log File: attached with this mail

I would appreciate your guidance in resolving this issue. Please let me know if you require additional information or files.

Thank you for your support.

Best regards,



1 Reply Last Post May 16, 2025, 8:09 a.m. EDT
Jeff Hiller COMSOL Employee

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Posted: 8 hours ago May 16, 2025, 8:09 a.m. EDT

Hello Saujanya,

If you are trying to request assistance from the COMSOL support team, you need to do so via www.comsol.com/support .

Here you have posted in the COMSOL Discussion Forum, which is the right place to ask questions of the COMSOL user community.

Best regards,

Jeff

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Jeff Hiller
Hello Saujanya, If you are trying to request assistance from the COMSOL support team, you need to do so via www.comsol.com/support . Here you have posted in the COMSOL Discussion Forum, which is the right place to ask questions of the COMSOL user community. Best regards, Jeff

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