Problem Description

I receive the following or similar error message:

License error: -5
No such feature exists  
Feature: SERIAL  
License Path: C:\...\license.dat  
FlexNet licensing error:-5,414 


This error is either triggered from the installer when installing and using port@host to point to a license server, or when launching COMSOL Multiphysics.

To resolve this issue, make sure that your license manager is running the license manager software (lmgrd, lmcomsol, etc) version that was shipped with the relevant release of COMSOL Multiphysics.

Instructions on how to update your license manager software can be found in Knowledge Base 1022