Error Messages
COMSOL Not Starting on Some of the More Recent Intel Processor Models
Solution Number: 1305 Applies to: COMSOL Multiphysics Versions: 6.1COMSOL Multiphysics won't start on my computer, which uses a new Intel Xeon processor. I can see the splash screen, but the program doesn't go beyond that. So far, this issue has been observed on Intel® Xeon® w3-2435, ...
COMSOL Troubleshooting Guide
Solution Number: 1303 Versions: All versions## General Issues * KB 933: Troubleshooting graphics issues * KB 1083: Error: An error has occurred. See the log file C:\Users... * KB 1285: Graphics Window not responding on computer with Intel Iris Xe graphics chip * ...
Failed to Connect to Apache Solr
Solution Number: 1297 Applies to: COMSOL Model Manager Versions: All versionsWhen trying to connect to my local Model Manager I receive an error message that says Failed to connect to Apache Solr The most likely cause for this error message is that the index used by the Model Manager search ...
How can I check if I can connect to the license server
Solution Number: 1288 Versions: All versionsWhen trying to launch COMSOL Multiphysics, I get an error message that indicates that I am not able to connect to the license manager. How can I check that? There are several ways of testing if you can connect to a ...
Network Connect to THIS_HOST Failed.
Solution Number: 1289 Versions: All versionsWhen launching COMSOL Multiphysics on Linux, i receive an error message that says: Network connect to THIS_HOST failed. The license file indicates THIS_HOST, and the server is not running on this host. If it's ...
My Compiled App Fails to Run on macOS 11
Solution Number: 1283 Versions: 5.5After upgrading to macOS 11, I receive an error when trying to launch a compiled application. Note: please follow the instructions below exactly. Do not attempt to copy the folders in the ZIP archive to the ...
Error: Please close the COMSOL window in SOLIDWORKS before synchronizing the geometry
Solution Number: 1279 Applies to: LiveLink for SOLIDWORKS Versions: 5.5When I try to synchronize the geometry between COMSOL and SOLIDWORKS, the error message Please close the COMSOL window in SOLIDWORKS before synchronizing the geometry. is displayed. This error has been fixed in ...
McAfee antivirus removes file from COMSOL installation
Solution Number: 1278 Versions: 5.5, 5.4, 5.3a, 5.3, 5.2a, 5.2After a recent update of the McAfee antivirus software, it flags a COMSOL file as a dangerous file and removes it, leaving COMSOL in a broken state. When trying to launch COMSOL, I get an error saying: Could not find ...
Unexpected error on startup of COMSOL pointing to "Could not load file or assembly 'cstextrenderer_wpf"
Solution Number: 1274 Applies to: COMSOL Multiphysics Versions: 5.6, 5.5After installing COMSOL Multiphysics, I receive an unexpected error when launching it. Looking in the log file, it points to an issue with cstextrenderer_wpf as per below 2020-01-08T13:52:42.170+01:00 Could not load ...
"Data access entity removed" occurs in my application
Solution Number: 1247 Versions: All versionsWhen running my application, I get the error "Data access entity removed". If a node is removed, Data Access to the node becomes invalidated. In general this error occurs if nodes used in Data Access are explicitly ...