I recently bought a laptop with the new Intel Iris Xe graphics chip. When I run COMSOL Multiphysics on it the Graphics window does not appear to respond to mouse movements.
There are three suggested workarounds for this issue.
Update your Intel Graphics driver to at least version 220.127.116.1105. The fix for this issue is included in that version of the Graphics Drivers.
Workaround 2 - For older versions of COMSOL Multiphysics
Run the cross-platform GUI for COMSOL Multiphysics instead of the default .NET GUI. To start COMSOL Multiphysics with the cross-platform GUI, launch the file
comsolxpl.exe from the
bin\win64\ directory in your COMSOL Multiphysics installation directory.
Workaround 3 - For COMSOL Multiphysics 5.6 and later.
- There is a fix for this issue included in Update 1 for COMSOL Multiphysics 5.6.
- If you have not yet updated your installation, you can initiate the update by going to File > Help, and select Check for product updates in COMSOL Multiphysics.
The fix is also included in COMSOL Multiphysics 6.0. The approach described below would be the same, but with 5.6 and
56 replaced with 6.0 and
After installing the update, you need to launch COMSOL Multiphysics with the option
-disablehwacceleration. You can accomplish this by editing the COMSOL Multiphysics 5.6 icon on your desktop in the following way:
- Right-click the icon and select properties.
- On the Shortcut tab, add a space and then paste
-disablehwaccelerationto the Target field.
- If you have installed COMSOL Multiphysics in the default installation directory, the full text field should look like:
"C:\Program Files\COMSOL\COMSOL56\Multiphysics\bin\win64\comsol.exe" -disablehwacceleration
COMSOL makes every reasonable effort to verify the information you view on this page. Resources and documents are provided for your information only, and COMSOL makes no explicit or implied claims to their validity. COMSOL does not assume any legal liability for the accuracy of the data disclosed. Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark details.