Installation

Problems running a classkit license (CKL)

Solution Number: 1078 Versions: All versions

I just received the new installation package and installed COMSOL including the new license manager files for my Class Kit option License file (CKL). When I start COMSOL I get one of these error messages: Could not ...


Error: Licensed number of users already reached

Solution Number: 1059 Versions: All versions

I have a floating network license and get an error message dialog box  containing the phrase: Licensed number of users already reached I am quite sure that nobody else on the network is using the license. The detailed ...


How to administrate multiple floating network license files on one license server

Solution Number: 1058 Versions: All versions

You can control multiple COMSOL network licenses from the same license server. As a license administrator, you can get full control over who is allowed to use each of the licenses on the network. In this solution we ...


Updating the COMSOL License Manager

Solution Number: 1022 Versions: All versions

When starting COMSOL Multiphysics, I receive this error message: Could not obtain license for COMSOL Multiphysics GUI. License error: -25 License server system does not support this version of this feature ...


License borrowing

Solution Number: 1016 Versions: All versions

How do I borrow license keys on a floating network license or a class-kit? License borrowing means that you can use COMSOL (for a limited time) with a Floating Network License (FNL) or a Class Kit license (CKL) without ...


Troubleshooting graphics issues

Solution Number: 933 Versions: All versions

Chances are that there is a graphics rendering problem if any of these symptoms show up: The graphics window is black It is not possible to mouse-select objects in the graphics window The COMSOL application crashes ...


Could not obtain license for COMSOL Multiphysics GUI

Solution Number: 903 Versions: All versions

Any of the following errors can appear for example if the COMSOL application has problems communicating with the license manager: License error: -15. Cannot connect to license server system. License error: -96. ...


Obtaining a HostID for licensing

Solution Number: 828 Versions: All versions

How do I obtain a HostID for my license file? For many license types in the COMSOL product family, your COMSOL sales representative will ask you for some information in order to create installation codes. COMSOL uses ...


What hardware do you recommend for COMSOL Multiphysics®?

Solution Number: 866 Versions: All versions

I am going to buy a new dedicated computer for running COMSOL Multiphysics®. What hardware do you recommend? Due to the wide range of different problem types that COMSOL Multiphysics® solves, the rapid pace of ...


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